Read it before it vanishes forever: the TSA blog with open comments! Someone read an article about Web 2.0, and somebody’s bum will be canned when they realize that being open with complaints may mean having to actually be accountable for them rather than just restating policy (or “policy”, you must read the comments, you absolutely must!).

Some favorites so far: the elderly couple with replacement joints who are made to sit in a low chair with no arms (and no help in getting up from said chairs) to be repeatedly wanded despite having documentation about their replacement joints, the several military people who get searched on every flight, the person complaining about having their wallets searched (!!), the flight attendant with a background check to have the job in the first place who gets searched every time at a particular airport… and those were just comments on one post!