A UK library that’s doing many of the things that US libraries are already doing to meet “customer” needs is calling itself an Idea Store, and the librarians are “Ideas Supervisors.” I guess it’s good to move away from the image of “jerk who makes you pay fines” but I’d rather be the jerk who helps you find stuff instead of having to supervise any damn ideas. I also notice that they have a “cheery” security guard to tell the kids to stop making fart noises. I wonder if parents listen to them more than they do me.